Frequently Asked Questions (FAQ)

Do I need to get a referral or prescription to come to physical therapy?

In the State of Oregon you can be treated by a physical therapist without a prescription. Some insurance companies may require that you have a prescription after your initial visit. If so, we’ll help you with this process. Call us to learn more about the insurance process.

Does DNA take my health insurance?

We are credentialed and contracted with many health insurance plans. We accept Blue Cross Blue Shield, Cigna, First Choice, Medicaid, Medicare, Moda, Pacific Source. We can potentially accept many other insurances with and without a doctor's prescription. Call us to learn more about our insurance process.

What do I need to bring to my first physical therapy visit?

Please bring your insurance ID cards, drivers license or other government ID, a prescription or referral (if you have either or both) and any reports including imaging (MRI, x-rays, etc.). You can ask your physician to send these to us before your first visit. We ask that you come at least 15 minutes before your scheduled slot so you have time to fill out our intake forms and not lose out on valuable evaluation and treatment time.

How long is my physical therapy evaluation appointment?

Your first appointment includes a comprehensive orthopedic evaluation that lasts 1 hour. Our physical therapists use up to date testing procedures including a full body assessment.

How long are my physical therapy follow up appointments?

All follow up appointments are 1 hour long. This allows your physical therapist adequate time to develop and implement your treatment plan of care.

Do I see anyone else besides the physical therapist?

At DNA you only see a physical therapist for every 1 hour appointment.

What should I wear to my physical therapy appointments?

Wear something comfortable and loose fitting that allows access to the area to be treated. We use both a hands-on and observation approach so you receive a thorough examination and treatment. Clothes that you wear to the gym are usually great options because you will be moving around.

How often will I come to physical therapy?

Your treatment schedule is adaptable and progressive because it is based on your individual needs. Initially we prefer to see patients twice a week as we establish good communication while we treat and educate you on your condition. This also enables us to provide a comprehensive clinic and home exercise program. It is important to create a balance between the treatment that you need and the steps towards achieving your goals.

How do I know if I need physical therapy or small group training?

Physical therapy is appropriate for someone who has an injury and is in any type of pain whether the pain is mild or significant. Small group training is done when you have addressed your painful area or you are under the guidance of your physical therapist. You can be in small group training with pain but your therapist will need to determine if is appropriate for you.

Can I sign up for small group training if I am in physical therapy?

Absolutely! Small group training is a complement to physical therapy and can be done simultaneously. Your physical therapist has already started your Functional Performance Profile so you can further improve on your weak links during training. Consult with your therapist before attending a session to assure proper integration of physical therapy and small group training.

Can I sign up for small group training if I am not in physical therapy?

Definitely! We encourage you to use small group training to perform functional based fitness and performance exercises led by a licensed physical therapist. During this training you will establish a Functional Performance Profile that will be assessed each session so you know where you are in your progress.

Can I sign up for small group training if I am not injured?

Totally! We want to help you train smarter and harder to prevent injury and enhance performance. By developing a Functional Performance Profile you and the physical therapist will be able to identify your weak links that can lead to injuries or cause them to come back repeatedly. This ultimately hinders progression of training and sport specific activities.

How long is a small group training session?

A small group training session is 1 hour in length. It includes in session modifications to assure that you are performing the most appropriate exercises and progressions based on your Functional Performance Profile and current fitness level.